Mon-Fri: 0800-1500
*Wed (Appointments Only)
Closed on Weekends, Holidays,
51 FW Down Days/Training Days,
& every 3rd Thurday
Bldg. 936, First Floor
DSN: 784-1666
COMM: 0505-784-1666
Key Points to highlight
1. Eliminate in-person lines: Customers will be capable to sign-in and wait for their requested service remotely, using their cellular devices.
2. Customer Focus: Our customers will have the ability to choose where they sign-in – whether it be from a Wait Station, using their cellular device, through QR Code, or even directly from the website. Whether they’re stuck at the gate, or running errands, members can now sign-in from anywhere and be added to the queue.
3. Mission Focus: Our customers will have the option to sign-in from their work centers and wait for their turn while they continue their mission.
4. Open Lines of Communication: Our new program will allow for us as MPF Representatives to communicate before, during, and even after a visit with our customers. Topics like order/wait status, requirements for their requested service, etc. can be communicated to the customer.
5. Build Customer Profiles: This feature will allow for MPF Representatives to build a tailored profile for each of our customers, which we could then utilize to better serve them for future visits.
Passport
Tourist Passport
Unfortunately, our passports office can only process special issued passports (i.e. diplomatic, official and no-fee). Tourist passports are processed by the US embassy in Seoul. If it is your first time, they require you to visit their office, however, if it is for a renewal, they can do the application process via their courier service. Please see below for their website that contains all the guidelines and instructions for personal passports:
Please click on the tab/link that states US Citizen Services.
PCS/Out-Processing
The link for OSAN relocation guide is located on Sharepoint at https://usaf.dps.mil/sites/osan/51FW/51MSG/51FSS/MPS/Outbound/SitePages/Home.aspx.
Finals out are held EVERY Mon, Wed, and Fri 1000, bldg. 936, room 214 (Exceptions are made for Holidays and Down Day weeks).
• To schedule a Final-out Appt click on link https://waitwhile.com/locations/mpf-pcsfinalout/r/welcome
• Scheduled appt date must be No Earlier Than (NET) 1 duty day prior your PDD or confirmed itinerary.
• Once member submit request, it will go to the assignment counselor for approval before appt is confirmed
• *Counselors will not confirm appt and appt will be denied if request is outside the 1 duty day window*
• Appointment must be scheduled NLT 7 days prior to your PDD.
• 90% of required documents must be received NLT 7 duty days to keep your confirmed Final-out appointment. Final-out appointments can now be scheduled using the link or QR code (located in the Final Out tab) .
• Members must be in Uniform at time of appointment.
*NOTE: It is the service member responsibility to request their final-out
Please use the sharepoint website under the Useful Links for PCSing Information:
https://usaf.dps.mil/sites/osan/51FW/51MSG/51FSS/MPS/Outbound/SitePages/Home.aspx
TDY Process
If you are going TDY and require a Special Issuance Passport please contact the passport office to receive the passport application instructions. Once application has been completed and you have the required documentation, outlined in the passport application instructions, email our workbox to schedule an appointment.
DSN: 315.784.1666
Email: 51FSS.passport@us.af.mil
Hours of Operation
Mon-Fri: 8:00 AM – 3:00 PM
The MPF is closed for Down Days and holidays.
Notice
Per the State Departments website, the routine processing time can take up to 6 to 9 weeks. Expedited services are on a case-by-case basis and will have to be approved by the state department. *Processing times begin the day we receive your application at a passport agency or center, not the day you mail your application or apply. *Appointments are Required for Passport Applications. Walk-in Services are for Document Verification, Passport pickup and Questions only.
Useful Links
*Link only accessible on NIPR computers